It's a hazard of our work as freight bill auditors that we help your carriers rate your bills correctly. I was reminded of this today when one of my staff told me she spoke to one small carrier who we had filed an overcharge claim against. Our claim for a bit over $100 had prompted them to review the client's other bills and they had found other overcharges too. So instead of recovering about $113 for them, the carrier is sending them a check for $1374!
Not only that, but now they will probably not make that mistake again.
We had one account we began auditing a few years ago and one carrier was regularly charging their standard Liftgate charge. The problem was their contract named a different charge and the carrier was overlooking that. We filed claim correcting those bills and recovered that money for the client. Now the carrier rarely misses that contractual charge - an added benefit which costs our customer nothing.
Give us a call to discuss how we can make your carriers better with our freight bill audit.
No comments:
Post a Comment